Payments and Refund Policy

Last Updated: May 6, 2025

1. Payment Methods

We offer paid features within our Service that are processed through secure third-party payment processors. We do not store or collect your payment card details. That information is provided directly to our trusted third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS, ensuring the secure handling of your payment information.

2. Refund Policy

General Policy

In most cases, all purchases are final and non-refundable. This is because our digital goods and services are considered consumed upon purchase.

Exceptions

Technical Issues: If you encounter technical problems that prevent you from using our services due to a fault on our end, we will issue a full refund for unused portions of your purchase.

Accidental Purchase: We may consider a refund for accidental purchases if you contact us within 24 hours of purchase and haven't used the service. Please include your transaction ID and a brief explanation in your request.

3. Requesting a Refund

To request a refund, please contact our support team at [email protected] with the following information:

  • Your transaction ID
  • A brief explanation for your refund request
  • Any relevant screenshots or documentation

4. Processing Time

We will review your refund request within 5 business days.

If your request is approved, you will receive a refund through your original payment method within 7-14 business days, depending on your payment provider's policies.

5. Subscription Cancellations

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • You will not be charged for future billing cycles
  • You will continue to have access to the service until the end of your current billing period
  • No partial refunds will be issued for unused portions of the current billing period

6. Additional Information

This refund policy is subject to change at any time. We will post any changes on this page.

This policy applies alongside our Terms of Service.

For any questions regarding our payment or refund policies, please contact our support team.